Implementing disruptive technologies lies at the heart of 2 Sisters Food Group’s (2SFG) strategy. Driven by rapid growth and acquisition, 2SFG identified the need to find efficiencies across the business by automating non-value repetitive tasks.
Touchless invoice rate of 90%. A highly manual, labour intensive process is now almost entirely touchless, end-to-end.
Reduction in re-work allowed 2SFG to reduce FTE by 33% and re-task their workforce across other business areas.
Within 6 weeks, 2SFG realised a significant improvement in data quality and 97% of all invoice processing is now automated.
The Challenge
As one of Europe's largest food manufacturers, 2 Sisters Food Group processes thousands of supplier invoices, customer debit notes and remittances every day across 42 sites. Handling this high volume of unstructured information through manual processes created inefficiencies, limited visibility and made it difficult to support the organisation's digital transformation ambitions.
Having already invested in Robotic Process Automation (RPA), 2SFG recognised that poor-quality, unstructured data would limit its success. The business needed a faster, more intelligent way to capture, standardise and validate incoming information before it could be processed automatically and used effectively by its growing digital workforce.
The Solution
AuraQ implemented TrajeQt, a pre-robotics automation solution built on the Mendix low-code platform, to transform how unstructured business information was captured and processed. The solution automatically classified, validated and standardised data received from multiple channels, including email, post and invoice attachments, removing the need for manual intervention.
Built using low-code, TrajeQt was delivered rapidly and could easily adapt to changing business requirements throughout implementation. By creating clean, structured data for downstream processes and RPA, the solution laid the foundation for wider automation initiatives while providing real-time reporting and complete visibility across operations.
The Outcome
Within weeks, 2 Sisters Food Group transformed a highly manual process into a streamlined, intelligent operation. The solution achieved a 90% touchless invoice rate, improved data quality to 98% and reduced manual effort by 33%, delivering measurable efficiency gains across the Shared Services function. Phase one was delivered in just three weeks, allowing the business to realise value quickly and build momentum for future digital initiatives.
Beyond improving Accounts Payable and Accounts Receivable processes, the project established a trusted foundation for Robotic Process Automation and created the organisation's first dedicated digital transformation team, accelerating innovation across the wider business.
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Building our robotic workforce and investing in our digital future is a huge business opportunity for 2SFG. Working with an experienced transformation partner (AuraQ) has led us to rapidly realising our vision.
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