Keeping Your Mendix Applications Secure, Stable and Available
We help organisations maintain, optimise and evolve their Mendix applications through expert support, maintenance and continuous improvement services.
Comprehensive Support for Your Mendix Applications
Ongoing support, maintenance, upgrades and enhancements to keep your Mendix applications secure, up to date and delivering long-term value.
Enhancement & Continuous Improvement
Deliver new features, functionality and process improvements as business requirements evolve.
Platform Upgrades & Application Maintenance
Keep applications aligned with the latest Mendix releases, security updates and best practices.
Flexible SLA & Support Models
Choose from tailored support packages and service levels designed to align with your operational requirements, internal capabilities and business priorities.
Expert Mendix Support & Guidance
Gain direct access to experienced Mendix professionals who can provide expert guidance, technical support and rapid issue resolution when you need it most.
Support, Maintenance and Continuous Improvement
We provide ongoing Mendix application support, maintenance and enhancement services to ensure your applications remain secure, stable and continue to deliver business value over time.
Whether we built your application or are taking over from another provider, we deliver structured support that ensures continuity, reliability and confidence in your Mendix environment.
As a specialist Mendix partner, we help organisations manage and evolve their applications throughout their lifecycle — from day-to-day operational support through to ongoing improvement and optimisation.
Maximise Performance. Ensure Stability.
Application support is not just about keeping systems running, it’s about ensuring your Mendix applications continue to perform, evolve and deliver value as business needs change.
Effective support reduces operational risk, improves system reliability and ensures your applications remain aligned with both technical standards and business expectations over time.
With extensive experience supporting Mendix applications across enterprise environments, AuraQ helps organisations:
- Reduce downtime and minimise operational disruption
- Improve application performance, stability and responsiveness
- Extend the lifespan and ROI of existing Mendix investments
- Respond quickly to incidents
- Maintain alignment with platform updates and best practices
From incident resolution and platform upgrades to performance optimisation and enhancement delivery, we help organisations maximise the value of their Mendix investment.
Proactive Application Management
Continuous monitoring, incident management and preventative maintenance to keep your Mendix applications secure, stable and available.
Ongoing Enhancement & Evolution
Deliver improvements, new features and enhancements that help maximise user adoption and long-term business value.
Platform Optimisation & Upgrades
Keep applications aligned with the latest Mendix releases, security standards and performance best practices.
A Trusted Delivery Partner for Mendix Application Support
We have been delivering and supporting business-critical applications for more than three decades and have over 12 years of experience working with the Mendix platform. We've delivered and supported Mendix applications for organisations across a wide range of industries and use cases. We can assume responsibility for applications developed by third parties, providing a structured onboarding process and knowledge transfer approach to ensure continuity of service.
Our support teams include certified Mendix developers, solution architects, technical consultants and support specialists who understand both the technology and the business processes behind the applications they support.
Our support model goes beyond fixing issues. We proactively identify opportunities to improve performance, usability and business outcomes. This combination of delivery and support expertise enables us to quickly understand complex environments, resolve issues effectively and identify opportunities for improvement.
Whether you need a fully managed support service, additional Mendix expertise or a partner to take ownership of an existing application, AuraQ provides the capability and experience to support your long-term success.
Application Support FAQs
Yes. AuraQ regularly supports Mendix applications developed by other partners or internal teams. We follow a structured onboarding process to understand your application architecture, integrations, environments and support requirements before transitioning support. This enables us to quickly establish ownership, minimise risk and ensure continuity of service while identifying opportunities for optimisation and improvement.
AuraQ offers flexible support models tailored to your business requirements. Whether you need fully managed application support, additional Mendix expertise to complement your internal team, or ongoing maintenance and enhancement services, we can provide a support arrangement that fits your needs. Support options can include incident management, proactive monitoring, application maintenance, enhancement delivery, platform upgrades and continuous improvement services, all backed by agreed service levels and response times.
Yes. We can tailor support packages to include enhancement and development services alongside day-to-day application support. Many organisations use their support agreement not only to maintain application stability, but also to deliver new features, process improvements and ongoing optimisation. We'll work with you to define a support model that aligns with your priorities, ensuring your Mendix applications continue to evolve and deliver value as business needs change.
Absolutely. AuraQ can support a single Mendix application or numerous applications across your organisation. Whether you’re looking after one business-critical solution or a group of connected applications, we provide a scalable support service that ensures they remain secure, reliable and aligned with your evolving business needs.
Ready for a support partner you can rely on?
Let's discuss how our Mendix application support services can help you maximise application performance, minimise risk and continue delivering business value.
