What is Intelligent Automation?
Intelligent Automation (IA) refers to a combination of Artificial Intelligence (AI) and Robotic Process Automation (RPA). This combination of automation technologies empowers organisations to accelerate digital transformation by extending the possibilities of what tasks and processes can be automated.
Intelligent Automation allows organisations to streamline workflows, free up resources, improve operational efficiency and deliver transformation across a range of emerging technologies. It goes beyond RPA and incorporates AI technologies like machine learning, natural language processing, structured data interaction and Intelligent Document Processing (IDP). This widens the scope and scale of what can be automated offering seamless integration across technologies, people and processes.
Why choose Laiye for Intelligent Automation?
Laiye’s integrated automation platform can be used by organisations both experienced in automation as well as enterprises just starting out on their automation journey. The Laiye products combine’s Robotic Process Automation, Intelligent Document Processing, and Chatbots to help businesses increase efficiency and productivity across the entire life cycle of a business process.
The platform makes getting started easy, offering out-of-the-box models, drag-and-drop AI, and an online bot store with over 1000 ready-to-use bots helping reduce implementation time and lower cost. For the organisations more experienced in automation, the Laiye self-learning bots and Conversational Agents underpinned with Native AI help organisations unlock the next level of business benefits. The Laiye products come with AI embedded, so deployment can be as easy as drag and drop. The Intelligent Document Processing models are self-learning and their Chatbot has Natural Language Understanding built in. Developed with the end user in mind, Laiye believe smooth, fast, implementations create the foundation for a thriving automation program.
Laiye Business Guarantee Program
Laiye is the first Intelligent Automation and RPA provider to offer a risk-free incentive to businesses looking to embark on their digital transformation journey by offering a money-back guarantee program.
Together with your organisation, measurable business metrics would be agreed and determined. If business metrics are not achieved within an agreed time frame, Laiye will refund 100% of the value of their software licence fees (excluding professional services fees). These metrics may include, but aren’t limited to, employee productivity, cost reduction, increased revenue, reduced error rates, improved customer Net Promoter Score (NPS), or improved compliance and auditability.