This is the first phase and is intended to enable us both to assess where the opportunities are for working together. Following discussions, we will concentrate on defined target business areas that you think are working sub-optimally.

We look at how the Processes, People and Technology are combining and where there is scope to make improvements that will lead to optimisation.

We will also work with you to establish some baseline metrics of how things are today and what you want them to be in the future. This gives us targets against which the success of the optimisation can be measured. We will also work with you to develop an outline business case that includes the kind of costs involved and the potential Return on Investment you can expect. A high level implementation strategy is also developed so the level of financial and organisational commitment required is identified. Finally, we deliver a deployment schedule that brings everything together in one big plan that has ‘work streams’ related to every aspect of the Optimisation Project. This also includes and organisational work or training and mentoring that forms a part of the optimisation process.

Taking it to the next level is where we work with you to develop a detailed set of plans to cover the whole Optimisation Process. This phase is chargeable as it involves considerable effort and delivers valuable information that in detail, defines exactly what you need to do to achieve the opimisation identified in the Assess phase.

Business Case / ROI

A Detailed Business Case includes full costings and detailed ROI analyses and benchmarks against which decisions can be made. This is especially important where approval is required from a board or review committee before funds can be released.

Deployment Plans

The work required to achieve Optimisation is spelt out in distinct steps and a full design document is developed using graphical tools that define process and information flows in fine detail. For any software that is required, a full development timetable is also created so there is a degree of certainty on delivery and deployment.

Simulation

Using graphical process modeling and design tools, we work with you to create or modify processes in an iterative way to achieve the optimisation. This can be modeled and multiple scenarios tried to ascertain the best approach. Changes are easy and fast to make and pilots can be run to validate the outcome.

Software Development

If software is being developed, it can be generated from the business process modeller and this enables much more rapid development that by conventional means where a design is created by one group and actually coded by a different group. The tools we use cut design and development time massively and accelerate time to benefit dramatically. Once developed, new processes and software are implemented and integrated with existing processes and software to ensure compatibility and efficiency.

Assimilation

We also train and mentor your people to ensure they understand how the new processes and software work and how they use them to achieve the optimisation. Finally progress is measured to ensure the original metrics and aspirations are being achieved and where appropriate, refinements are made.